Orders are only available on paid plans - Pricing for further information.

Orders are one or more recipes associated to a customer. So, before creating an order, you will want to make sure you have Customers and Recipes set up first.

Each order has:


As your order progresses the status will change to help you keep track of what you need to do. There are 4 default status levels which should be self explanatory:

  • Quote
  • Active
  • Completed
  • Cancelled
Select which customer the order is for
Select the various recipes associated to the order
Select the various materials associated to the order
Details regarding the order to help you recall later on
Order Date
Date the order was received
Collection/Delivery Date
Date the customer will be receiving the order
Decoration Time
Add decoration time to your order in hours and minutes. This contributes to the overall cost estimations in your order
Baking Time Override
By default the order will calculate the baking time from the recipes you have selected. You can override this here if you need to
Additional Costs
Other costs. For example, setting up at a venue etc
Additional Costs Description
Description for the additional costs
Price Quoted
Price you’ve quoted the customer. This is helpful to work out your hourly rate and to make sure you’re making a profit.
Allergen Issues
Information in regards to the customers allergen issues, if they have any. This can help to satisfy any local environmental health regulations. In the UK it is mandatory that this information is logged.
Adding Orders on Pantry

That may seem intimidating as there are so many fields, however, they are not all required depending on how you work. You can always edit your orders if required.

Taking your time to familiarise yourself with the orders section is paramount as this is a very powerful tool that allows you to track your work and estimate costs which will help your business make a profit.